Finally finished completely, overall the fencing looks goodTo start with. Scheduled to start work on August 15, contacted 2 weeks early. I had to change my schedule to deal with my 2 dogs and rush to make arrangements to leave town in order to give them space and there wouldn't be conflict between them working and my dogs.The overall fence may look good but many things were rushed small things that should have been done right the in the first place weren't. I called for them in order to fix. They came right away. Did some quick fixes. (as to how long those quick fixes will last remains to be seen). The Debris from my old fence was left in inappropriate places and not on my patio as was discussed (ie.leaning against my tree) putting my dogs in jeopardy of being hurt by the debris (just being lazily left) at risk of it falling on them. Again when they came to patch the rushed issues. They resolved the debris by putting the old fence pieces on my drive by my request I had to keep my lights on my drive at night in order for people to see so others wouldn't get hurt by tripping or falling on it. It then took a week for them to finally come grab the fence pieces to dispose of them.
Response from the owner: Thank you for your feedback, and we sincerely apologize for any inconvenience you experienced during the installation process. We strive to ensure that every project is completed to the highest standard, and we're sorry to hear that aspects of the job did not meet your initial expectations.Upon reviewing your concerns, we would like to clarify a few points:There was some initial confusion in your original review about the posts being set in concrete. The posts were set in concrete according to our standard operating procedures. We apologize if it wasn't immediately noticeable, as the concrete was covered with dirt, and pointed that out during our visit back out.Regarding the debris placement, there was no specification on where to leave the removed fence materials. Once you expressed concerns, our team immediately addressed the issue by relocating the debris as per your request. We ensured the old fence material was cleared from your driveway on 8/9.Our crew returned to address minor repairs and fixes promptly after your call.There was some confusion regarding a mow strip; however, this was never discussed as part of the project, and we apologize for any misunderstandings this may have caused.We are glad to hear that, in the end, you are happy with the completed work. Should you have any further concerns or require additional assistance, please don't hesitate to reach out. We're always here to help.
Home Town Fence,Thank you so much, my elderly mom is thrilled to have a beautiful fence, installed by polite, considerate and very professional crew. The privacy it provides is wonderful. Excellent experience from initial call for estimate to completion of project! Exceeded our expectations!
Response from the owner: Thank you for your review! We’re happy to hear you had such a positive experience and that our efforts to provide excellent service are appreciated. If there’s anything else we can do for you please don’t hesitate to let us know.
I received several quotes for a split rail fence. After meeting and looking into Home Town Fence, I decided to go with them. We had a split rail fence with chicken wire installed on the back half of our acre. They got it done in 2 days. It is very nice and done well. I would use them again and recommend them. They install the post in concrete a couple feet into the ground so it isn’t going anywhere. They made sure we received the warranty from the supply company. They were competitive in price and their lead time was not as far out as their competitors. Very happy with Hometown Fence.
Response from the owner: Thank you so much for your kind words and taking the time to leave a positive review. We are thrilled to hear you had a great experience with us and your feedback is incredibly valuable. Thanks again!
I had a great experience from start to finish with this team. The sales process with Jacob was easy - he came out to view the property and get me a quote quickly after my request. He was great with communication and the quote was ~$700 less than the previous bid from another company. The estimated start date was 3 weeks out, but they showed up 10 days after we got the paperwork signed. Louis and his team did a great job - gave me updates along the way and had about 70 feet of fencing and a gate installed within a day.I highly recommend this company, they did a great job
Response from the owner: Thank you so much for taking the time to write a review Matt! We are glad you’re happy with the job and will give a big kudos to Jacob as well!
I recently had the pleasure of working with Home Town Fence for the installation of a new fence around my property, and I couldn't be happier with the results. From start to finish, the entire process was smooth and efficient, thanks to their professionalism and expertise.Firstly, the consultation process was incredibly thorough. The team took the time to understand my needs and preferences, offering valuable insights and suggestions to ensure that the final product would meet both my aesthetic and practical requirements. Their attention to detail and commitment to customer satisfaction were evident from the very beginning.When it came to the installation itself, the crew was punctual, courteous, and highly skilled. They worked diligently to complete the project in a timely manner without compromising on quality. The craftsmanship exhibited in the construction of the fence was truly impressive, with every post, panel, and gate meticulously installed for maximum durability and visual appeal.Moreover, I was particularly impressed by their commitment to cleanliness and safety throughout the installation process. They took great care to minimize disruption to my property and left the worksite immaculately clean once the job was done. It's clear that they take pride in their work and strive for excellence in every aspect of their service.Overall, I wholeheartedly recommend Home Town Fence to anyone in need of fencing services. Their professionalism, expertise, and dedication to customer satisfaction are truly commendable, and I wouldn't hesitate to work with them again in the future. Thank you for a job well done!
Pros: The fence looks great, the pricing was fair, and they got the job done in one day.Cons: I was told the job would be on April 8th. I got a text on April 1st asking if they could do the job on the 4th instead, but I never confirmed as I was out of town and the property is a rental, so I had to wait for approval from my tenants. Instead of asking me again if the 4th worked, or waiting until the 8th, they just decided to rip the fence down and do the job without my approval. I had to have my neighbor text me that they were replacing the fence. My point of contact did not answer my call or reply to my text until I withheld payment to hear back. IMO it's incredibly unprofessional and ruined my experience with Home Town Fence as a whole.If you want a good fence replacement at a fair price and you don't care when they show up unannounced, Home Town Fence is a great option.
Response from the owner: We sincerely apologize for the lack of communication regarding the job date and proceeding without your approval on the date. This is not the level of service we strive to provide and understand your frustration. We take your feedback seriously and will review our communication process to prevent this from happening in the future we value your business and hope to have the opportunity to serve you better.
So, a little background. I don't hire contractors, EVER. In fact, this is the first time in any house I've owned, that I hired a company to do some work for me. I've built multiple fences at different properties I've flipped, and I know how absurdly cheap they are to build, rather than to pay someone to do it.That being said, I have so much going on this coming summer, that I bit the bullet (Cost) and hired these guys to build my fence, so that I could put my efforts elsewhere.First off, price...Like I said before, its absurdly expensive comparative to the costs, however... in Denver... contractors are very busy. They simply don't need your work most of the time, and a lot of them give you what they refer to as "Go away" prices. Ridiculously high prices, because they don't want the job, but... if you agree to that insane amount, of course they'll fit you in. HomeTown Fence on the other hand, gave me an estimate that was fully HALF of a few other quotes I got, and a full $400 cheaper than a 4th quote. So while its still crazy amounts of labor cost built in, its also the most reasonable fence company I could personally track down in denver. So while I hated paying for a thing I'm fully capable of doing myself, I at least found these guys to be at a level I was comfortable paying for. So, hopefully, that gives you some piece of mind. I didn't "Need" them to build it, and I found it to be "Worth" the ~$25 per foot.Now, lets talk service...I also snooped a bit in the first evening to see the type of work they were doing, which is obviously due to the fact that they're completing my chores for me, so I want it done correctly.The post holes were dug to. an appropriate depth from what I could see (I didn't see every hole) and they certainly set them with concrete. Some other reviews claimed they didn't use concrete, so I figure I should highlight that.The fence is well constructed and dead straight. It looks fantastic. They followed the community guidelines for it, and made it match all the surrounding fences etc. The pickets are the thinner type which is fine for how short the fence is, but I'd hope on a taller fence they would use a thicker picket, and seeing their work, I believe they would.There was a misunderstanding on the scope of work at my house, and it was likely the fault of both sides. However, ultimately I was the one who misread the final quote they gave me, and so really you could say it was ultimately my fault. The result in misunderstanding was to the tune of $250 extra, and instead, they made it right, took the hit, and just threw it in for me. It's refreshing when a company has ACUTUAL customer service these days. That's becoming more and more difficult to find. I was really grateful that they saw it for what it was... which is to say... it was a nominal cost to them to make me happy, but a huge benefit to the customer. This is simply acompany who puts the customer first, and thats worth 5 stars in and of itself.As someone who's built fences before, did I find anything wrong with their work?Basically no. There are a few nail heads that were "proud" (Sticking out) from the cedar. If you set the depth tiny bit below, cedar tends to eventually blow out and cover the nails, but... its really a handful of them that I see this on, and it's no big deal. The reality is that I'd encounter the same issue if I had built the fence myself. It's just that you're more critical of something when you're paying for it.So, at the end of the day. I gotta say... I really was impressed by both the service and the quality of the work. As someone who performs their own work 100% of the time, you're never going to impress me with the price, but... I can honestly say, that at the end of the day. the convenience of just making a phone call, and having a fence appear, built correctly, built fast, and looking great... was well worth the money. If you're an average consumer who's not handy, you will not at ALL be disappointed with these guys.
Response from the owner: We are thrilled that you took the time out of your day to share such kind words about us. We appreciate letting others know about our quality and customer service. Your trust means a lot, and we're grateful for the opportunity to serve you. If there's anything else we can do for you, please feel free to let us know! Thank you!
Great Company & delivered an exceptional product. Hardworking, Timely, & Friendly! Kyle was great to work with and communicated throughout the project. Highly Recommend!!!
Home Town Fence responded right away to our request for a quote, and had an installer here within 2 days of receiving the deposit. Although a 50% deposit seems a bit high, I was willing to do that since they've installed most if not all of the fence in the neighborhood. Their installer came on a Friday and set the posts, then came back the next day and had the fence up and finished that same day. The result looks great! I am completely satisfied with the company, and heartily recommend them.
Response from the owner: Thanks a million for the glowing review! We're thrilled you had a great experience with us. Your support means the world. If there's ever anything we can do for you, feel free to reach out. Looking forward to serving you again!
Got my back fence done they did a great job with a older home and some landscaping in the way. Job was done fast and with great quality would definitely recommend.
Response from the owner: Thank you for taking the time to leave a review!
Home town fence is the definition of a great fence company! The employees are very knowledgeable and the customer service is even better. Kyle has been super helpful with every question I’ve had. The office staff had great communication, and I would highly recommend using them for your next fence project!
Response from the owner: Thank you for the amazing review! We're delighted you enjoyed your experience with us. Your kind words truly motivate us. If you ever need anything, we're here for you. Can't wait to have you back!
We got work done by this company. It was AMAZING SAUCE! We had been wanting a new fence for months and Kevin and Bill came out and were so professional. Home Town Fence will be where we go if we need anything else done. They put it in a lot faster than I thought. It was something else. They squeezed me in a booked schedule too. Love how they treat you like family. It was great.
Response from the owner: Wow, thank you for the awesome review! We're thrilled you had a great experience. Your support is truly appreciated. If there's anything you need, we're all ears. Looking forward to serving you again soon!
Great company. Very responsive and professional from the beginning to the end of the process everyone was amazing. If you need any fencing needs this is the go to company!!!
Response from the owner: Thank you for the kind words. We enjoyed working with you and look forward to future projects!
We had Home Town Fence replace our old fence after it collapsed during a windstorm. Kyle worked closely with us to ensure that the finished product was both strong and beautiful while providing the privacy we need for both the side and back yard. The crew at Home Town are top notch and easy to communicate with throughout the process. Honestly, I can’t believe we waited, but it was absolutely worth it and we couldn’t be happier with our yard thanks to the team at Home Town Fence.
Response from the owner: Thank you for the kind words and 5 Star Review!!
Guys were very friendly went over and above. Was cheaper than having a friend do it. Very professional. Kyle was a gem. Had fence removed and installed in 24 hours.
Response from the owner: Wendy, Thank you for the kind words. Enjoy your new fence! :)
I can't stress how amazing this company and their team is. Kyle ,Lupe and Abel this team was the dream team for me. Kept in great communication with me. Answered all my questions. Very kind and professional and did the most amazing job all in one day!!!! Look no further for your fencing needs. Home Town Fence, is who you need!
Response from the owner: Thank you for the kind words Less! We appreciate you trusting us with this project! Have a great summer!
Working with Home Town Fence was super easy! The entire team was very responsive, and made sure they knew what we wanted before they started the project. The entire team is very friendly, professional and the work they did was absolutely amazing!
Response from the owner: Thank you for the kind words Shae! Congratulation's on your new home and new fence! Let those dogs explore!!!
The sales rep was very pleasant and answered all of my questions. The installers showed up on time, were very pleasant, professional and quick. They asked me to verify placement and access to the fence location prior to doing anything. I would definitely use them for any future fence projects and I will recommend them to my friends.
Response from the owner: Thank you for the review. We appreciate the opportunity to work with you on this project!
Home town fence was a great choice for our chain link fence removal and wood fence install. They were able to get it done quick. We had competing quotes for the job and these guys were competitive with some of the bigger companies around.
Response from the owner: Sean - it was a pleasure working with you on this project!
Response from the owner: Susan, thank you for the kind words! I am glad we were able to work around your closing and secure your property quickly. Should you need anything in the future, please reach out!
This company was so wonderful to deal with through every step of the process to get our fence installed. We highly recommend them to all in our newer development that ask about a fence company, and we will certainly use them at our other properties in the future!
Response from the owner: Thanks a bunch for the fantastic review! We're so glad you enjoyed your time with us. Your positive feedback brightens our day. If there's anything else you'd like to share or if you need assistance in the future, don't hesitate to reach out.
Look no further for your fence install!!! Home Town Fence is the way to go!! It was in a matter of days that our beautiful gate was installed. Shawnmarie and her crew were awesome, from the quotation to completion. I had an estimate the same day she came out and the install occurred a couple of days later. They were on time, performed quality work, were every professional and the clean-up was immaculate. I highly recommend Home Town Fence for all your fencing needs!!!
Response from the owner: Thank you for your kind words. We enjoyed working with you and very happy to hear you are satisfied!
I am so glad we found Home Town Fence to install our new fence. ShawnMarie was so great to work with and really knows the business. She brings quality and professionalism to the job. Her install team is excellent and I would high recommend Home Town Fence.
Prompt, professional, and top quality fencing! If you're looking for an amazing fence at a great price then look no further.They handled everything from the permits our city required to installing our fence in a very timely manner. Shawnmarie is awesome, as is the rest of her crew. They only required a 50% deposit on their quote and they make sure you're happy before charging the final amount.We went big and upgraded our fence to steel posts with an 8' height and it is so straight we get comments on it all the time. They even helped us automate our gate entrance as well. They certainly know what they are doing and you wont break the bank using them.Thanks again for our awesome fence!!!
Response from the owner: Mike - Thank you for the kind words! We enjoyed working on this project and making a secure, and safe space for your family! Have a great summer!
There is no reason to look at any other companies for your fence needs! Most reliable and honest people I have ever dealt with... I wish more people did business like Home Town Fence.
Response from the owner: Thank you for the review Mike! We appreciate you choosing Home Town Fence Inc. for your project!
These guys were great to work with, from my initial contact with them to their completion of the job, no complaints! They called me back promptly with a quote, they showed up to do the work "on time", they did everything they said they were gonna do, they priced the job fairly, Shawn was patient answering my questions and most importantly - they seemed grateful for the business. I will recommend them to anyone needing fence and gate installations and repairs. I love doing businesses with companies who care about their customers as well as the quality and completeness of their work. All in all, exceeded my expectations.
Response from the owner: Thank you for choosing Home Town Fence Inc. for your project! We appreciate the kind words!